# IT Services

Our IT Service offerings ensure your systems are safe, secure, protected and available when you need them.

We ensure your business runs smoothly, so you can focus on the important stuff and let your people get on with their jobs.

We also make sure your information stays safe with cloud backup, cloud-based email and business productivity solutions.

## IT Consultancy

We take IT consultancy seriously.

We provide clear, concise advice, project guidance and governance services.

**Make Better Decisions**  
From reviewing existing proposals to completing work, our goal is to provide you with the necessary information to make informed decisions.

**Measure Success**  
Careful planning achieves project success and this is built on reports.  We gather relevant information to establish a baseline as part of every project.

**Governance**  
Proper governance ensures your systems stay secure, manageable and compliant.  As an extension of your IT department, we provide an objective viewpoint.

## The Cloud

Whether you want to move your email to Microsoft 365 or want a more available productivity solution, we can help you get to the cloud.

**Email & Collaboration**  
Microsoft 365 provides some great options to get your team mobile and working more effectively. We can help with licensing, migration and security.

**Automated Patching**  
We provide proactive IT support that includes updates and patching maintenance windows, and do it with as minimal impact to your users as possible with the power of the cloud.

**Keep Your Users Safe**  
Our support agreements cover your users and not just their assigned business devices, ensuring they can get their tasks done wherever they are.

## Backup & Disaster Recovery

Your information is a valuable commodity and should be backed up regularly.  We can leverage your existing products and make recommendations for backup solutions which fit within your current licensing models, or recommend a new solution for special requirements.

**Going Beyond Disaster Recovery**  
Did you know that Microsoft 365 only provides disaster recovery? Our solutions allow you incremental file retrieval for much longer periods than standard disaster recovery policies.

**Backup Solutions**  
Whether on-premise, on-premise to the cloud or cloud-to-cloud, we’ve got your servers, your users and your user devices covered.  Never lose a file again!

**Retention Policies**  
Your content needs to be retained for a period of time and disposing of it at the right time is equally important.  We can help you configure your backups to hold content for as long as you want, even infinite versions of your content.

## Cyber Security

Cyber security is the cornerstone of a great IT system. The modern business requires a layered approach to security that protects against internal and external threats.

**Security without Sacrifice**  
We ensure your security solution will not impact your day-to-day experience.

**24-7 Threat Monitoring**  
We provide threat analysis and 24×7 monitoring to reassure your business of their security status.

**Layered Security**  
We provide layered security solutions that provide our clients with total protection against modern day attacks like malware and ransomware.

## IT Support

Our IT help desk has been built from the ground up to serve the needs of our clients. It includes a sophisticated web portal where your IT champions can manage support tickets.

**Updates and Patches**  
We don’t charge extra to apply upgrades and patches to your systems.

**Compliance included**  
We use best-practice methodologies which ensures your data, devices and systems stay safe and secure.  Our diligence may help towards your compliance certifications.

**24/7/365 Monitoring**  
Our powerful and FREE health and maintenance agent keeps your workforce up and running by letting us know the second something goes wrong.

**Remote or On-Site**  
We provide regular proactive site visits and online support.

## Websites

You need a website, you need it to be AWESOME, and you want it to be easy to manage.

This is at the core of how we work.

**Website Audit & Recovery**  
Is your website not performing like it should?  Concerned about data privacy or think you’ve been hacked?  We’ll perform a full audit on your site and provide you a full report with recommendations.

**User Experience**  
User experience is at the heart of everything.  Our proven UX processes ensure your users stay at the heart of what we’re building, making sure they have an excellent experience on your site.

**Brand Voice & Design**  
Your brand is a unique representation of your company.  If you don’t have a strong brand voice already, we’ll help you find it and build it into a modern, mobile-first website.

**E-Commerce & Paid Subscriptions**  
Want to sell your products and services online or have subscription-based content?  We’ll help clarify your available options so you can choose the correct solution with confidence.

- Adam is a very client-focused, responsive and likeable individual. He ensures that, as a customer, we understand the service options and that together we can select the most appropriate for our requirements. Service levels are consistently high and any issues resolved quickly and efficiently. We would not hesitate to recommend him.

### Case Studies

### The Bourne Group of Companies
Moving their entire IT infrastructure to the cloud enables employees at The Bourne Group of Companies to work effectively from anywhere and at any time without the need for connections back to the office.

### Landmark
This construction company’s need for better security and a sustainable growth model prompted their move to the cloud. We helped Landmark with their overall IT strategy and migration efforts.

### Anna Valley
As the leading provider of audio-visual technology, Anna Valley continues to push the boundaries of any IT strategy. Host Logic has been pivotal in enabling Anna Valley to grow seamlessly with a scalable and sustainable IT plan.